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Developing a clear Scope of Work (SOW) can be challenging. Some SOWs may be vague or lack critical details. Others have requirements that are overly prescriptive and can limit vendor innovation. Results from twenty years of procurement research will showcase how poor SOWs create a “tumbling dominoes” effect that brings risk to the owner. This webinar will identify the (surprisingly simple!) elements of an effective SOW. Templates for developing SOWs will be provided, along with discussion of how to increase vendor innovation during the proposal process. Tangible case studies from a variety of dining services, print, facilities / construction, and other projects will be provided.